About RGA Insurance Brokers
The Brokerage
Since 1990’s, RGA Insurance Brokers has remained at the forefront of the insurance intermediary market. We have grown and continue to grow despite significant changes in our industry. Our clients are at an advantage with regard to our wide-reaching support system. Our footprint consists of a holistic infrastructure of technical knowledge, skills and superior systems as well as a fully comprehensive range of insurance products to suit our clients’ needs. The functions that remain within the brokerage are centred around client relationship and servicing.
Conscious of our legal obligations under our governing legislation and compliance requirements, we are active members of industry bodies and as such our teams are kept up to date with industry trends, developments, and training. RGA’ business model is based on the premise of providing locally relevant and personalised service.
Our Purpose
We exist to bring clarity, comfort, and order to an often complex and uncertain world. The long-term success of our business revolves around the well-being of our people, the communities we serve, and the safeguarding of our customers assets. We achieve this by providing our customers with world-class risk management skills.
25+
YEARS IN
BUSINESS
Our Values
- We exist to serve and protect customers.
- We value teamwork.
- We back each other.
- We communicate often and openly.
- We have a will to win, but remain humble.
- We hold ourselves accountable.
Commitment to our Clients
“We exist because of our Clients”…The key to our ongoing success is a firm commitment to the principles of providing excellent client service, personalisation of insurance requirements, value for money, integrity and trust. We are a home-grown, proudly South African company, with insight into our local environment. We take pride in providing the best products, services and advice to our clients in a clear, professional and efficient manner. This is evident as new business often comes through referrals.
Our Leadership
Managing Director, Ryan Govender. With over 18 years of experience in the insurance industry, Ryan envisioned the future relevance of the full-service broker model combining the highest level of technical advice and personalised service.
Our History
Our Promise
At RGA, we understand that no two individuals or businesses are the same. We are inspired to ensure every client is uniquely assessed and insured, according to their unique risk profile and to design a solution that only suits you.
Our insurance business is not led by sales, we are motivated by the right outcome for you or your business. That’s why it puts us in the best position to create innovative, bespoke solutions that add value where and when it matters. It allows us to share world-class advice and be accessible.
Legal & Compliance
RGA Insurance Brokers understands the importance of the legislation and regulations that govern the insurance industry and to best comply with these has obtained the services of a compliance practice for our brokerage.
Our Compliance Officer ensures that we are regularly assessed which includes reviewing a sample of the Company’s files and interviewing employees to ensure compliance with the FAIS and other Acts are adhered to, and that the FAIS Treating the Customer Fairly outcomes are being achieved.
Our Clients are of the utmost importance to us and as a result so is Compliance.
